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Freemax Maxus 2 Returns and Credit Notes Checklist 2026
Published 2026 · VapeWholesaleHub trade desk

A clear returns and credit process on Maxus 2 protects the relationship when something goes wrong.
Distributors reviewing their Maxus 2 range usually find that returns and credit notes explains most of the variance in results between accounts.
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
Why returns and credit notes matters on the Maxus 2
Distinguish between a defect claim and a change of mind before agreeing any action.
The most common mistake is optimising for the first order instead of the fourth, which is where Maxus 2 economics actually settle.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Maxus 2 |
| Brand | Freemax |
| Category | Box Mods |
| Battery | 1100 mAh |
| Output range | 5-25 W |
| Capacity | 1.2 ml |
| Charging | Magnetic dock |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 240 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Where two suppliers look identical on price, returns and credit notes is usually the variable that separates them over a full year.
The most common mistake is optimising for the first order instead of the fourth, which is where Maxus 2 economics actually settle.
Checklist
- Record the arrival condition with photographs on the day of delivery.
- Confirm the exact configuration in writing before the deposit is paid.
- Log sell through by account for the first eight weeks.
- Review the reorder point after one full selling cycle.
- Request batch photographs and a packing list prior to shipment.
- Verify that artwork matches the approved compliance template.
Commercial terms
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (196 units) | Tier 1 | 7-12 days |
| Pallet (1943 units) | Tier 2 | 30-45 days |
| Container (19913 units) | Tier 3 | 21-30 days |
Frequently asked questions
Who pays return freight on a Maxus 2 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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