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Freemax Onnix 2 Returns and Credit Notes Checklist 2026

Published 2026 · VapeWholesaleHub trade desk

A clear returns and credit process on Onnix 2 protects the relationship when something goes wrong.

There is no shortcut on returns and credit notes: the Onnix 2 rewards preparation and punishes improvisation.

Documentation is not paperwork for its own sake; on returns and credit notes it is the difference between a clean clearance and a delayed one.

Why returns and credit notes matters on the Onnix 2

Distinguish between a defect claim and a change of mind before agreeing any action.

In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Onnix 2.

Credit notes should reference the original invoice line to keep accounting clean.

Reference specification

Item	Value
Model	Onnix 2
Brand	Freemax
Category	Box Mods
Battery	1100 mAh
Output range	10-80 W
Capacity	5.0 ml
Charging	USB-C 1A
Coil options	1.0 / 1.2 ohm
Carton quantity	240 units

Agreeing who pays return freight in advance avoids most disputes.

Practical notes for buyers

Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.

Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.

Checklist

Retain one sealed sample carton from every batch for reference.
Request batch photographs and a packing list prior to shipment.
Review the reorder point after one full selling cycle.
Verify that artwork matches the approved compliance template.
Record the arrival condition with photographs on the day of delivery.
Confirm the exact configuration in writing before the deposit is paid.

Commercial terms

Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.

Volume commitments work best when they are structured as a rolling target rather than a single fixed number.

Volume tier	Indicative unit level	Lead time
Carton (105 units)	Tier 1	7-12 days
Pallet (1849 units)	Tier 2	14-21 days
Container (6955 units)	Tier 3	14-21 days

All figures above are indicative working ranges used for planning. Final specification and commercial terms are confirmed in writing before any deposit.

Frequently asked questions

Who pays return freight on a Onnix 2 defect claim?

For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.

How quickly can a repeat order be produced?

For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.

Can several models be mixed in one shipment?

Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.

Is documentation provided for customs?

Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.

Final word

Start with one change, measure it over a quarter, then decide whether it deserves to become policy.

Trade enquiry

Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.

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