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Freemax Rexa Air: Returns and Credit Notes for Distributors
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Rexa Air protects the relationship when something goes wrong.
The Rexa Air has settled into a stable position in the range, which makes returns and credit notes the natural next question for distributors.
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Why returns and credit notes matters on the Rexa Air
Distinguish between a defect claim and a change of mind before agreeing any action.
The most common mistake is optimising for the first order instead of the fourth, which is where Rexa Air economics actually settle.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa Air |
| Brand | Freemax |
| Category | Box Mods |
| Battery | 1300 mAh |
| Output range | 10-40 W |
| Capacity | 1.2 ml |
| Charging | USB-C 1A |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 200 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Documentation is not paperwork for its own sake; on returns and credit notes it is the difference between a clean clearance and a delayed one.
The most common mistake is optimising for the first order instead of the fourth, which is where Rexa Air economics actually settle.
Checklist
- Verify that artwork matches the approved compliance template.
- Review the reorder point after one full selling cycle.
- Check carton quantities against the commercial invoice line by line.
- Retain one sealed sample carton from every batch for reference.
- Request batch photographs and a packing list prior to shipment.
- Confirm the exact configuration in writing before the deposit is paid.
Commercial terms
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (100 units) | Tier 1 | 14-21 days |
| Pallet (1353 units) | Tier 2 | 7-12 days |
| Container (10613 units) | Tier 3 | 21-30 days |
Frequently asked questions
Who pays return freight on a Rexa Air defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
A short quarterly review of these points will keep the Rexa Air range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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