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Freemax Rexa Plus Returns and Credit Notes for Bulk Buyers
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Rexa Plus protects the relationship when something goes wrong.
What follows is a practical view of returns and credit notes for the Rexa Plus, written for people who place repeat orders rather than one off buys.
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Why returns and credit notes matters on the Rexa Plus
Distinguish between a defect claim and a change of mind before agreeing any action.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Rexa Plus.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa Plus |
| Brand | Freemax |
| Category | Box Mods |
| Battery | 1300 mAh |
| Output range | 10-25 W |
| Capacity | 5.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 200 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Checklist
- Confirm the exact configuration in writing before the deposit is paid.
- Retain one sealed sample carton from every batch for reference.
- Request batch photographs and a packing list prior to shipment.
- Review the reorder point after one full selling cycle.
- Keep certificates current and filed against the exact model name.
- Verify that artwork matches the approved compliance template.
Commercial terms
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (162 units) | Tier 1 | 21-30 days |
| Pallet (905 units) | Tier 2 | 30-45 days |
| Container (19007 units) | Tier 3 | 30-45 days |
Frequently asked questions
Who pays return freight on a Rexa Plus defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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