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Freemax Starre 2 Returns and Credit Notes for Bulk Buyers

Published 2026 · VapeWholesaleHub trade desk

A clear returns and credit process on Starre 2 protects the relationship when something goes wrong.

Wholesale demand in this category is driven less by novelty than by consistency, and returns and credit notes is where that consistency is measured.

The most common mistake is optimising for the first order instead of the fourth, which is where Starre 2 economics actually settle.

Why returns and credit notes matters on the Starre 2

Distinguish between a defect claim and a change of mind before agreeing any action.

Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Starre 2.

Credit notes should reference the original invoice line to keep accounting clean.

Reference specification

Item	Value
Model	Starre 2
Brand	Freemax
Category	Box Mods
Battery	500 mAh
Output range	10-60 W
Capacity	5.0 ml
Charging	USB-C 2A
Coil options	0.4 / 0.6 ohm
Carton quantity	120 units

Agreeing who pays return freight in advance avoids most disputes.

Practical notes for buyers

The most common mistake is optimising for the first order instead of the fourth, which is where Starre 2 economics actually settle.

Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.

Checklist

Verify that artwork matches the approved compliance template.
Request batch photographs and a packing list prior to shipment.
Check carton quantities against the commercial invoice line by line.
Agree in advance who pays for return freight on a defect claim.
Log sell through by account for the first eight weeks.
Retain one sealed sample carton from every batch for reference.

Commercial terms

Volume commitments work best when they are structured as a rolling target rather than a single fixed number.

Volume tier	Indicative unit level	Lead time
Carton (179 units)	Tier 1	7-12 days
Pallet (1046 units)	Tier 2	7-12 days
Container (18247 units)	Tier 3	14-21 days

All figures above are indicative working ranges used for planning. Final specification and commercial terms are confirmed in writing before any deposit.

Frequently asked questions

Who pays return freight on a Starre 2 defect claim?

For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.

Can several models be mixed in one shipment?

Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.

How quickly can a repeat order be produced?

For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.

Is documentation provided for customs?

Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.

Final word

A short quarterly review of these points will keep the Starre 2 range healthy without consuming the week.

Trade enquiry

Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.

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