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Freemax Starre Lite Returns and Credit Notes for Bulk Buyers
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Starre Lite protects the relationship when something goes wrong.
Distributors reviewing their Starre Lite range usually find that returns and credit notes explains most of the variance in results between accounts.
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Why returns and credit notes matters on the Starre Lite
Distinguish between a defect claim and a change of mind before agreeing any action.
The most common mistake is optimising for the first order instead of the fourth, which is where Starre Lite economics actually settle.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Starre Lite |
| Brand | Freemax |
| Category | Box Mods |
| Battery | 1500 mAh |
| Output range | 8-40 W |
| Capacity | 3.0 ml |
| Charging | USB-C 2A |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 100 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
Checklist
- Record the arrival condition with photographs on the day of delivery.
- Keep certificates current and filed against the exact model name.
- Retain one sealed sample carton from every batch for reference.
- Log sell through by account for the first eight weeks.
- Agree in advance who pays for return freight on a defect claim.
- Check carton quantities against the commercial invoice line by line.
Commercial terms
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (180 units) | Tier 1 | 21-30 days |
| Pallet (526 units) | Tier 2 | 7-12 days |
| Container (18774 units) | Tier 3 | 14-21 days |
Frequently asked questions
Who pays return freight on a Starre Lite defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
The buyers who do this well are not luckier; they are simply more consistent about the basics.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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