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Freemax Starre Ultra Buyer FAQ Checklist 2026
Published 2026 · VapeWholesaleHub trade desk

This buyer FAQ collects the questions distributors ask most often about Starre Ultra.
Distributors reviewing their Starre Ultra range usually find that buyer faq explains most of the variance in results between accounts.
Documentation is not paperwork for its own sake; on buyer faq it is the difference between a clean clearance and a delayed one.
Why buyer faq matters on the Starre Ultra
Commercial questions usually arrive before technical ones in any sourcing cycle.
Retail staff rarely ask about buyer faq directly, but their questions almost always lead back to it.
Clear answers early shorten the negotiation considerably.
Reference specification
| Item | Value |
|---|---|
| Model | Starre Ultra |
| Brand | Freemax |
| Category | Box Mods |
| Battery | 400 mAh |
| Output range | 8-60 W |
| Capacity | 3.0 ml |
| Charging | Magnetic dock |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 240 units |
A written FAQ reduces repeated email rounds on both sides.
Practical notes for buyers
Keeping a short internal note on buyer faq for each SKU pays for itself the first time a dispute arises over the Starre Ultra.
Where two suppliers look identical on price, buyer faq is usually the variable that separates them over a full year.
Checklist
- Log sell through by account for the first eight weeks.
- Request batch photographs and a packing list prior to shipment.
- Record the arrival condition with photographs on the day of delivery.
- Agree in advance who pays for return freight on a defect claim.
- Review the reorder point after one full selling cycle.
- Confirm the exact configuration in writing before the deposit is paid.
Commercial terms
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (67 units) | Tier 1 | 14-21 days |
| Pallet (717 units) | Tier 2 | 21-30 days |
| Container (13410 units) | Tier 3 | 21-30 days |
Frequently asked questions
What information should a Starre Ultra enquiry include?
Model, quantity per SKU, destination, preferred incoterm and target delivery window.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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