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How to Source Freemax Rexa Lite: Returns and Credit Notes
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Rexa Lite protects the relationship when something goes wrong.
The Rexa Lite has settled into a stable position in the range, which makes returns and credit notes the natural next question for distributors.
A written internal standard for returns and credit notes makes onboarding new account managers far quicker and reduces avoidable errors.
Why returns and credit notes matters on the Rexa Lite
Distinguish between a defect claim and a change of mind before agreeing any action.
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa Lite |
| Brand | Freemax |
| Category | Box Mods |
| Battery | 400 mAh |
| Output range | 12-40 W |
| Capacity | 3.0 ml |
| Charging | Magnetic dock |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 120 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Consistency across batches matters more than peak performance for Rexa Lite, and returns and credit notes is where inconsistency first appears.
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Checklist
- Check carton quantities against the commercial invoice line by line.
- Request batch photographs and a packing list prior to shipment.
- Log sell through by account for the first eight weeks.
- Confirm the exact configuration in writing before the deposit is paid.
- Verify that artwork matches the approved compliance template.
- Record the arrival condition with photographs on the day of delivery.
Commercial terms
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (194 units) | Tier 1 | 7-12 days |
| Pallet (1814 units) | Tier 2 | 21-30 days |
| Container (18392 units) | Tier 3 | 7-12 days |
Frequently asked questions
Who pays return freight on a Rexa Lite defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
A short quarterly review of these points will keep the Rexa Lite range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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