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Warranty and After Sales Guide for Freemax Maxus 2

Published 2026 · VapeWholesaleHub trade desk

Warranty and after sales handling define the long term reputation of a Maxus 2 line.

Between the factory gate and the retail shelf, warranty and after sales is where most of the value on the Maxus 2 is either created or lost.

A written internal standard for warranty and after sales makes onboarding new account managers far quicker and reduces avoidable errors.

Why warranty and after sales matters on the Maxus 2

A clear dead on arrival policy removes friction for retail partners.

Where two suppliers look identical on price, warranty and after sales is usually the variable that separates them over a full year.

Spare parts availability matters more than warranty length in practice.

Reference specification

Item	Value
Model	Maxus 2
Brand	Freemax
Category	Box Mods
Battery	1000 mAh
Output range	10-25 W
Capacity	6.0 ml
Charging	USB-C 1A
Coil options	1.0 / 1.2 ohm
Carton quantity	120 units

Tracking return reasons feeds directly into the next sourcing decision.

Practical notes for buyers

Consistency across batches matters more than peak performance for Maxus 2, and warranty and after sales is where inconsistency first appears.

The most common mistake is optimising for the first order instead of the fourth, which is where Maxus 2 economics actually settle.

Checklist

Confirm the exact configuration in writing before the deposit is paid.
Log sell through by account for the first eight weeks.
Request batch photographs and a packing list prior to shipment.
Verify that artwork matches the approved compliance template.
Check carton quantities against the commercial invoice line by line.
Retain one sealed sample carton from every batch for reference.

Commercial terms

Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.

Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.

Volume tier	Indicative unit level	Lead time
Carton (125 units)	Tier 1	14-21 days
Pallet (1180 units)	Tier 2	21-30 days
Container (14334 units)	Tier 3	30-45 days

All figures above are indicative working ranges used for planning. Final specification and commercial terms are confirmed in writing before any deposit.

Frequently asked questions

What warranty applies to Maxus 2?

Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.

Can several models be mixed in one shipment?

Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.

How quickly can a repeat order be produced?

For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.

Can packaging be adjusted for our market?

Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.

Final word

The buyers who do this well are not luckier; they are simply more consistent about the basics.

Trade enquiry

Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.

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